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Shipping & Tracking

All orders are packed & shipped within 24-48 hours.

Our primary shipping carrier is Canada Post. In order to better serve you, we may occasionally use another carrier.

Calculated Worldwide Shipping

All shipments will be shipped using a calculated shipping method. To keep your shipping rate as low as possible, Goldtex pays a percentage of the shipping fees. The shipping discount applied is 15% of your total purchases (after additional discounts, before taxes).

Tracking

Canadian Purchases: Tracking details are provided for all Canadian purchases and will be sent via email once the order has shipped.

International Purchases: Tracking details for international purchases are optional. Please select an option other than "small packets air" in order to receive tracking information.

Order Cancellations / Modifications

Orders can be cancelled or modified up until an item is shipped. Once an item is transferred to the post office, the regulations set forth by Canada Post Securities do not permit any one from altering the destination of a package. If you still wish to return an item upon receipt, return shipping fees will be at your own expense. Please contact returns@goldtex.ca to initiate a return shipment and receive a label.